Frequently asked questions

Answers to commonly asked questions about our platform

Yes, DialogPulse is built on Official WhatsApp Business APIs.
DialogPulse provides businesses with a WhatsApp Engagement platform they can use to Broadcast & automate messages, run Click to WhatsApp Ads, build Chatbots, showcase catalogues, provide multi-agent Live chat support, collect payments within WhatsApp and much more.
If you have a verified business manager, you can directly sign up and apply for the APIs. If you need help in getting your facebook business manager verified or want to have a demo, please get in touch with us.
To verify your business identity with facebook, you are required to submit documents with your business details through the Business Manager tool.
No, we have no charges for Green badge application.
Yes, WhatsApp Conversation Credits are recharged and managed Separately.
Everytime you initiate a Conversation (UIC or BIC), the price of that conversation is deducted from this recharge.
This price varies according to user's country. For Conversation Price Details click here
A Messaging session window starts when a user sends your Whatsapp Business Number a message and lasts for 24 hours from the most recently received message.You can intervene/respond with ANY kind of message within these 24 hours.
All billings are Pre-paid.
You can Import Unlimited Contacts to the DialogPulse Dashboard. You're only charged for the WhatsApp Conversations you initiate with a user.
Upgrades and Downgrades work on a pro-rata basis.